Privacy Policy

Last Updated: October 22, 2025

Welcome to OnlineAssist.store (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://onlineassist.store or use any of our services.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you make a purchase, register for an account, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party gateways)

b. Non-Personal Information

We may also collect:

• Browser type and version

• Device information

• IP address

• Pages visited and browsing behavior

• Cookies and analytics data

2. How We Use Your Information

We use your information for purposes including:

• Processing and fulfilling your orders

• Communicating with you about your account or purchases

• Providing customer support

• Sending updates, promotions, or marketing messages (with your consent)

• Improving our website, products, and services

• Ensuring compliance with legal obligations

3. Legal Basis for Processing (for Nigerian and International Users)

We process your data based on one or more of the following:

• Your consent

• The need to perform a contract with you

• Our legitimate business interests (such as fraud prevention or improving user experience)

• Compliance with legal obligations

4. How We Share Your Information

We may share information with:

• Service providers and partners who help operate our website (e.g., payment processors, shipping partners, and analytics providers)

• Law enforcement or regulators if required by law

• Business transfers, in case of a merger or acquisition

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content.
You can control cookie preferences through your browser settings.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, or resolve disputes.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure. You share information at your own risk.

8. Your Rights

Depending on your location (including Nigeria and the EU), you may have the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to or restrict data processing

• Request data portability

To exercise your rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Online Assist
Lagos, Nigeria
📧 support@onlineassist.store
📞 +234 810 710 3277
🌐 https://onlineassist.store