VTCL So-Hot 2-in-1 Insulated Twin Serving Set (Hot pot casserole)
Description
The product shown in the image is the VTCL So-Hot 2-in-1 Insulated Twin Serving Set (also known as a hot pot or casserole).
- Design: It features a convenient dual-compartment structure, allowing you to store two different dishes simultaneously
- Insulation: The serving set is insulated with double walls and high-quality PUF to ensure maximum temperature insulation, designed to keep food hot or cold for up to four hours.
- Material: It includes non-magnetic stainless steel inner walls.
- Features: The set has secure, sealed lids that help preserve moisture and flavor, minimizing heat loss and preventing spills. The lids sport an easy twist-and-lift grip with a locking insert.
Usage: It is durable, break-resistant, easy to wash and handle, making it suitable for everyday home use, family dining, picnics, and small gathering
- Capacity: The specific model in has two 850ml compartments (total 1700ml).
CLS
Delivery Policy
Welcome to OnlineAssist.store. This Shipping & Return Policy outlines how we handle order processing, delivery, and product returns for our customers. Please read it carefully before placing your order.
1. Order Processing
All orders placed on OnlineAssist.store are processed within 1–3 business days after payment confirmation.
If there is a delay due to stock availability or supplier issues, we will contact you by email or phone to provide an update.
2. Shipping and Delivery
We deliver orders across Nigeria and selected international locations.
- Delivery within Lagos: Typically 1–3 business days after dispatch
- Delivery outside Lagos: 3–7 business days, depending on location and courier service
- International delivery: Delivery times vary by destination (usually 7–14 business days)
Customers will receive tracking information via email or SMS once the order has been shipped.
Delivery timelines are estimates and may be affected by logistics delays, weather, or unforeseen events.
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery location, package weight, and selected courier service.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
4. Incorrect or Incomplete Address
Please ensure your shipping details are correct before completing your purchase.
If an incorrect or incomplete address causes a delivery failure, the customer will be responsible for any reshipping fees.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS.
You can use this number to track your package through the courier’s tracking portal.
6. Returns and Exchanges
We do not accept returns and exchanges.
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