12 piece Grey and Brown Donnor non stick cookware set with glass lid and wood like handle
₦175,000.00
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Description
Description
The product displays a Donnor non-stick 15 piece cookware set, collection, featuring a modern grey design with wood-look handles.
Pot sizes – 12.3litres, 8.3litres, 5.3litres 5.3litres and 4.9 litres
Key Features:
- Material and Durability: The cookware is typically made from a durable aluminum alloy with a composite bottom for even heat distribution. The high-quality non-stick interior is designed to be scratch-resistant, ensuring lasting performance.
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- Design and Functionality: The set includes various sizes of pots and casseroles with well-fitted tempered glass lids that often feature a water filter cover design to seal in flavor and moisture. The handles are ergonomically designed to provide a comfortable, secure grip and remain cool during cooking.
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- Versatility: These pots are suitable for all cooking surfaces, including induction stovetops.
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- Ease of Use: The non-stick coating facilitates cooking with less oil and makes for easy food release and cleaning; many components are dishwasher safe.
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- Contents: The set generally comprises several pots/casseroles with lids, and often includes additional items like silicone pot holders or non-stick utensils, as partially seen in the image.
DS
Additional Information
Additional Information
| Colour | brown, grey |
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Delivery Policy
Delivery Policy
Welcome to OnlineAssist.store. This Shipping & Return Policy outlines how we handle order processing, delivery, and product returns for our customers. Please read it carefully before placing your order.
1. Order Processing
All orders placed on OnlineAssist.store are processed within 1–3 business days after payment confirmation.
If there is a delay due to stock availability or supplier issues, we will contact you by email or phone to provide an update.
2. Shipping and Delivery
We deliver orders across Nigeria and selected international locations.
- Delivery within Lagos: Typically 1–3 business days after dispatch
- Delivery outside Lagos: 3–7 business days, depending on location and courier service
- International delivery: Delivery times vary by destination (usually 7–14 business days)
Customers will receive tracking information via email or SMS once the order has been shipped.
Delivery timelines are estimates and may be affected by logistics delays, weather, or unforeseen events.
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery location, package weight, and selected courier service.
From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
4. Incorrect or Incomplete Address
Please ensure your shipping details are correct before completing your purchase.
If an incorrect or incomplete address causes a delivery failure, the customer will be responsible for any reshipping fees.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS.
You can use this number to track your package through the courier’s tracking portal.
6. Returns and Exchanges
We accept returns and exchanges under the following conditions:
- The item must be unused, unworn, and in its original packaging
- A return request must be made within 7 days of receiving the item
- The customer must provide proof of purchase (order confirmation or receipt)
To request a return, please contact us at support@onlineassist.store with your order number and reason for return.
7. Non-Returnable Items
Certain items cannot be returned due to hygiene, safety, or product type. These include:
- Undergarments or personal care items
- Digital or downloadable products
- Clearance or sale items (unless defective)
8. Refund Process
Once we receive and inspect your returned item, we will notify you of the refund status.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Shipping fees and handling charges are non-refundable, except in cases where we sent the wrong or defective item.
9. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item and packaging.
We will review your claim and arrange a replacement or refund if the issue is confirmed.
10. Cancellation Policy
Orders can only be canceled before they are processed or shipped.
Once an order has been dispatched, it can no longer be canceled but may be eligible for return under our return policy.
11. Contact Us
If you have any questions or need help with your order, please contact our support team:
Online Assist
Lagos, Nigeria
📧 support@onlineassist.store
📞 +234 810 710 3277
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